🔒 SODAX will never contact you with promotional codes or special offers. If someone reaches out claiming to represent SODAX with a deal, it is a scam. Stay alert and protect your assets.
As the SODAX community grows, so do the efforts of bad actors looking to exploit new users. Through our support channels, we have been made aware of several scam attempts targeting SODAX users. This article covers the most common tactics so you can recognise them and stay safe.
For a broader guide to staying secure when using decentralized applications, be sure to read "Important security tips for new users".
Fake influencer and promotional code scams
We have received reports of users being contacted through X (Twitter), email, Telegram, and other platforms by individuals claiming to be well-known influencers (such as Elon Musk and others). These messages typically offer a "promotional code" or "exclusive discount" for use on SODAX.
Here is what you need to know:
SODAX has no active promotional codes at this time. Any message offering one is fraudulent.
SODAX will never DM you first. If someone reaches out claiming to be from the SODAX team, it is not legitimate.
Celebrity endorsements are fake. No public figure is partnering with SODAX to distribute codes or special offers to individual users.
If you receive a message like this, do not click any links, do not share your wallet details, and report the account on the platform where you received it.
Other common scams to watch for
The following scams are widespread across DeFi and are covered in more detail in "Important security tips for new users":
Fake support representatives: Scammers may pose as SODAX support staff in public forums or social media. Official SODAX support is only available through the support widget on support.sodax.com (the button in the bottom right corner). Never trust unsolicited "help" from strangers.
Phishing websites: Always verify you are visiting the real SODAX website at sodax.com. Lookalike domains (such as sodax.io, sodax.org, or similar) are not legitimate.
Wallet poisoning: Attackers send tiny amounts of assets to your wallet from addresses that look similar to ones you frequently use. Always double-check the full destination address before confirming a transaction.
Secret recovery phrase requests: No one from SODAX will ever ask for your secret recovery phrase or private keys. These are only used to restore your wallet and should never be shared with anyone.
⚠️ If something feels wrong, stop. Do not proceed with any transaction or share any personal information if you are unsure. Reach out to our support team directly through the official support widget.
How to verify official SODAX communications
Website: sodax.com is the only legitimate SODAX domain.
Support: support.sodax.com is the official help center.
Social media: Follow @gosodax on X for verified updates.
Discord: Join the official SODAX Discord server at www.sodax.com/discord.
If you are ever unsure whether a message or website is legitimate, contact our support team before taking any action.
Need Help?
If you have any further questions about scams and security or need assistance, visit our Support Center for more articles and resources, or contact our support team via the button in the bottom right.